The hotel is conveniently situated in the heart of London, just a few metres away from all major attractions and the award-winning shopping centre County Mall. It is also close to train, bus and coach stations, exclusive restaurants, bars, pubs, cinemas and theatres. It is only 5 km from Gatwick Airport.
Guests have a choice of 370 rooms located in two 12-storey buildings with lifts. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a babysitting service, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 17 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. For a fee, extra beds or children's beds can be provided for little travellers. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Gluten-free meals and vegetarian dishes can be prepared on request.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
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